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First Time Users

If you have not created your MU ID, then please do so:

If you are a student, your username are your initials and the last five digits of your MU ID number (e.g. cvo13480). If you are a faculty or staff member, your username is your first initial and last name truncated to 8 characters total (e.g. cpeterso). The username is always in lowercase.

 

Q. What should I do if I forgot my password?

Answer
A. If you have trouble logging in, try resetting your password by clicking the "Forgot Password?" link. If you continue to have problems, please contact IT Support Services for assistance by email or phone at 703-526-6990.

Q. Is the Portal a secure site?

Answer
A. The Portal uses a security protocol called SSL (Secure Sockets Layer). This protocol runs in the background and is invoked when needed, such as during login to the Portal, accessing your information in Marynet, and other sites. 

Q. Why do I have a different layout or content than someone else (e.g. office mate, colleague)?

Answer
A. Content on your Portal page depends upon your "role" at Marymount (e.g. Student, Staff, Faculty) so different information may presented for each role.